24/7 Free Medi-Nurse Call Line for COVID-19 Questions: (877) 409-9052

DHCS launched a free, 24/7 Medi-Nurse advice line to answer questions about COVID-19 for anyone who:

• Doesn’t have insurance, or
• Is a Medi-Cal beneficiary but doesn’t have a regular doctor or managed care plan to oversee their care.

The nurses who field the questions can help callers:

• Understand if symptoms might be related to COVID-19
• Determine whether they need to self-isolate
• Decide if they need to see a doctor to get tested and/or treated
• Connect with a Medi-Cal provider who can help them get enrolled

Recursos en Espanol sobre COVID

From the State of California:

• Stress Relief During COVID-19
• Stress Relief for Caregivers and Kids during COVID-19
• COVID-19 Recommendations

From the Mental Health Association of San Francisco:

• Free emotional support assistance for all Californians

From SAMHSA (Substance Abuse and Mental Health Services Administration)

• Coping With Grief after Community Violence
• Tips for Survivors: Coping With Grief after a Disaster or Traumatic Event
• Tips for Survivors of a Disaster or Other Traumatic Event: Managing Stress
• Tips for Survivors of a Disaster or Other Traumatic Event: Managing Stress (SPANISH)
• Tips for Survivors of a Disaster or Other Traumatic Event: Managing Stress (Punjabi)
• Coping with a Disaster or Traumatic Event
• Coping with a Disaster or Traumatic Event (SPANISH)

Resources for Faith-based Communities and Spiritual Leaders

• Faith Communities and Disaster Mental Health
• Tips & Lessons—Disaster Response: The Sunday After a Disaster
• Vulnerable Populations & Disaster

Resources for Children, Youth, Parents and Other Caregivers, and Schools

• Understanding Child Trauma
• Age-related Reactions to a Traumatic Event
• Community Violence: Reactions and Actions in Dangerous Times
• Helping Youth after Community Trauma: Tips for Educators

Resources for Disaster Responders

• Psychological First Aid for First Responders: Tips for Emergency and Disaster Response Workers
• Tips for Disaster Responders: Preventing and Managing Stress
• Tips for Disaster Responders: Preventing and Managing Stress (SPANISH)
• Tips for Disaster Responders: Understanding Compassion Fatigue
• Tips for Disaster Responders: Understanding Compassion Fatigue (SPANISH)
• Traumatic Incident Stress: Information for Emergency Response Workers

Additional Resource for Acute Needs

• National Suicide Prevention Lifeline – Or call 1–800–273–8255
• National Suicide Prevention Lifeline (SPANISH) – Or call 1–888–628–9454
• SAMHSA Disaster App

SAMHSA Disaster Distress Helpline 1-800-985-5990

 ======================================================================================================

CORONA VIRUS/COVID-19 NOTICE TO OUR CLIENTS AND FAMILY MEMBERS

STARTING ON MARCH 18, 2020

 SHELTER IN PLACE BEHAVIORAL HEALTH SERVICES ACCESS

We are committed to doing everything we can to meet your mental health and substance use treatment needs. The health of our clients, families, and staff is our first priority.

In person face to face services are for essential services, only.

Crisis/urgent need: If you are experiencing a crisis, you may call our toll-free crisis line at any time, 24/7 and during regular open office days and hours you may also come to our clinic and someone will respond immediately. Our on-call crisis staff will help you get the services needed.

Routine Outpatient Services available by Phone ONLY:

We now offer routine outpatient services by phone only. If you would like to schedule your services by phone delivery with your psychiatrist, therapists, and/or case manager, please call the clinic during business hours. We will schedule an appointment for you to talk with a staff person.

Please help us minimize the risk of coronavirus/COVID-19.

• If you feel sick, please stay home and call us for an appointment.

• Please feel free to use our activated Shelter-In-Place phone-based services to receive your outpatient services by phone.
• If you need assistance in getting your medications, please call us. We can help resolve most issues.

We are taking these essential steps to help minimize the risk of /COVID19.

We will issue significant updates to this information as necessary as we all cope with the changes we must deal with due to the SHELTER–IN-PLACE-ORDER.